Frequently Asked Questions
Everything you need to know about our enchanted apparel and accessories.
What is the typical shipping time for my order?
Standard shipping usually takes 5-7 business days within the domestic United States. Expedited shipping options are available at checkout if you need your items sooner.
How do I ensure I select the correct size?
We provide a detailed size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our chart for the perfect fit.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
Are your products officially licensed?
Yes, all Disney Lorcana apparel and accessories sold on our site are 100% officially licensed and manufactured to the highest quality standards.
How should I care for my printed garments?
To preserve the vibrancy of the prints, we recommend machine washing cold, inside out, and tumble drying on low heat or hanging to dry.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.